Shipping policy
Shipping Policy
Last updated: July 25, 2026
Thank you for shopping with Lerc On Time. We are committed to providing a reliable shipping experience for both watch parts and watch service customers.
Order Processing
- Orders are typically processed within 1–2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
- Processing times may vary during periods of high order volume.
Shipping Rates
Shipping costs are calculated during checkout based on your delivery location and the shipping method selected.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information, when available.
Delivery Times
Estimated delivery times are provided by the shipping carrier and are not guaranteed.
Lerc On Time is not responsible for delays caused by:
- Weather
- Carrier delays
- Customs processing
- Incorrect shipping information provided by the customer
- Other circumstances beyond our reasonable control
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us as soon as possible.
We recommend selecting shipping insurance for valuable orders whenever available.
Watch Service Shipments
If you request a watch service through our website:
- Do not ship your watch immediately after submitting a request.
- Our team will review your information and send you a personalized estimate.
- Once you approve the estimate, we will provide shipping or drop-off instructions.
Customer Responsibility
Customers are responsible for providing accurate shipping information at checkout.
Lerc On Time is not responsible for delays or additional shipping costs resulting from incorrect addresses.
Contact Us
If you have any shipping questions, please contact us:
Lerc On Time